Refund policy
Our Quality Values
We take pride on working with brands who produce top quality products. If you believe you've received a damaged or defective item, immediate reach out to us via email customerservice@citizenglory.com. We are delighted when you love your purchases and will do what we can to make it right!
What’s your return policy?
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Our return/exchange policy is valid for 10 days from the day the order is delivered to the shipping address provided in checkout. If a return is accepted, store credit (less shipping costs) will be issued to your account that will not expire. No refunds will be issued. To begin a return/exchange, email customerservice@citizenglory.com. The customer is responsible for return shipping costs. Once the item(s) have been inspected and approved, store credit will be issue. There are no refunds on shipping costs.